from the SEO firm perspective 

from the SEO firm perspective

1. How much would you pay eg. a travel agent as a booking commission for a customer referred by the agent, who stays at your resort?

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2. How much would you pay for eg. a bus company that brings 40 people to your resort for lunch and a look around?

3. How much did you spend in off line marketing and promotion last year? What was that as a percentage of your turnover?

4. How much average profit do you make per customer transaction?

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5. Whats the annual or lifetime value of a new customer to your business?.

6. How many new customers have you budgeted to buy?

You don't have to post your answers here - but these are some of the questions I generally ask my prospective customers.

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I've found that if a prospective customer doen't know what his current customers are worth, or how much he is currently spending acquiring and managing new customers - then how will he have any idea of the value I'm adding to his business? Is 2 new clients/ week @$500 each a good result? Is 100 new clients/ week @$10 each good? The answer depends on whether you sell real estate or bunches of flowers.

SEO is new client acquisition. There are loads of ways to acquire new customers - some ways cost more than others - and different industries will have different cost structures.

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So if a prospective customer of mine can't get close to answers for these 6 questions, then how will either of us know if I'm adding value to your business? - and how will I know if this prospect is a good businessman - whose business I can make better? Are your goals realistic?

And how will we measure the success of the project?

If its not a win - win - then someone's gonna lose. If we are both professional, and know what we are trying to achieve - and have goals that are realistic & defined - then everyone will win.

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The 'mechanics' of SEO are important - but IMHO you look even harder at the business proposition.

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